IMPORTANT SELF-HELP NOTES on MOST COMMON ISSUES
Missing Activation Code: Please remember that it may take up to 24 hours for delivery of your activation code!
And please check your spam folder prior to contacting us. 99% of the time, that is where it is.
Installing on a new/different computer: If your question is about using the software on multiple computers, you may download and use any of our software from as many computers as you wish after you have activted it the first time, but do not re-register to download copies after initial registration.
Free downloads for already registered users begin from:
CLICK HERE to go directly to www.ai2inc.com/AIDownloads/download_index.html
From there, find the version that matches your computer's OS, download, install, and login as usual.
Our help desk number is (407) 234-0045
and feel free to leave a message if we are away from the desk.
BETTER YET, SUBMIT AN EMAIL TECH SUPPORT REQUEST BELOW:
If you are reporting a usage problem, please include:
1) the name of the product you are using,
2) where you are going to school,
3) your Activation/Serial Nbr,
4) your computer's Operating System (Mac/Win and what Version), and
5) your User Login ID.
6) Include a message describing in as much detail as you can what your problem is and when/where you experience it.
Send this by email to:
sales@ai2inc.com
